For Employers

Hospitality staff you can put in front of guests

Every candidate is reviewed, pre-screened, referenced, and right-to-work verified before you ever see them. Urgent cover, seasonal demand, or permanent recruitment — we respond quickly with people who understand premium service.

Make an Enquiry Call: 020 7870 8120

Our Recruitment Process

How we work with your venue

Five stages, from the first conversation to settling your new team member in.

  1. 01

    Understand

    We learn your business, the role, and the kind of person who will succeed in it — your service style, operational requirements, and workplace culture.

  2. 02

    Source

    We search our network and active channels to find candidates with the right hospitality experience, presentation, and practical knowledge.

  3. 03

    Screen & Vet

    Every candidate is pre-screened and checked before you see them — CV review, role-specific assessment, two professional references, and right-to-work verification.

  4. 04

    Shortlist

    You receive only the strongest, best-matched candidates — not a list of whoever happens to be available.

  5. 05

    Place & Support

    We support both sides through offer, start date, and settling in — and keep managing payroll, compliance, and coordination from there.

Candidate Vetting

What every candidate goes through before we put them forward

Our screening process is the reason employers trust the shortlists we send. Nobody reaches your venue without completing all five stages.

Discuss Your Requirement

  1. Online application

    Candidates complete an online application and submit their CV and relevant information.

  2. Initial contact

    Suitable applicants are contacted by phone or email to arrange an appointment or initial discussion.

  3. CV review & pre-screening

    We review each candidate's CV, experience, skills, availability, and suitability for hospitality roles.

  4. Reference checks

    Candidates are required to provide two professional references, which are checked as part of our recruitment process.

  5. Candidate shortlisting

    Based on the CV review, pre-screening, experience, and references, we shortlist the most suitable candidates for further assessment and available opportunities.

Sectors & Roles

Hospitality is all we do

Matrix Talents Limited specialises in recruitment and staffing for the hospitality industry, covering both temporary and permanent positions across front-of-house, back-of-house, housekeeping, and events.

Front of House

  • Waiters & food runners
  • Hosts & reception staff
  • Head waiters & restaurant supervisors

Bar

  • Bartenders
  • Barbacks
  • Sommeliers

Kitchen

  • Commis chefs
  • Chefs de partie & senior chefs
  • Kitchen porters & assistants

Housekeeping & Cleaning

  • Housekeeping attendants
  • Public-area cleaners & linen staff
  • Glass polishers & cleaning operatives

Events

  • Event & banqueting staff
  • Hospitality support teams

Our specialisation

Identifying candidates with the right hospitality experience, presentation, communication skills, practical knowledge, and service standards for each specific venue and role.

Why Matrix Talents

What makes us different

Unlike agencies that simply send available workers, we carefully match candidates to each venue, department, and role.

Hospitality specialists

We understand the requirements of five-star hotels, Michelin-starred restaurants, premium pubs, private members' clubs, and event venues.

Carefully screened candidates

CV review, pre-screening, role-specific assessment, reference checks, and right-to-work verification — every time.

Fast & flexible support

Urgent cover, seasonal demand, temporary assignments, and permanent recruitment — we move at the speed your operation needs.

Reliable staff matching

Based on your venue's service style, operational requirements, and workplace culture — not just who is free that day.

Dedicated account management

Clear communication and responsive support from a team that knows your venue.

End-to-end workforce management

Recruitment, compliance, payroll, holiday pay, pension administration, and staff coordination — handled.

A partnership-led approach

We work as an extension of your team rather than simply acting as a staffing supplier.

The goal

Not only to fill vacancies — but to provide the right people, with the right skills and attitude, so you maintain excellent service and operate with confidence.

Employer Enquiry

Tell us what your venue needs

Three short steps instead of one long form. A member of our team comes back to you directly.

Type of venue

Contract type